Galerie Versailles

Credit Card “Chargeback” Policy

It is important that you understand when placing an order with Galerie Versailles LLC you are at the same time requesting that we open either a dealer or a consumer account directly with us.  Your invoices as well as other correspondence you may receive from us from time to time will reflect the account number we have assigned to you.  When using your credit card to make a payment on the account you have asked us to open for you, you have simply elected to use one option among several others afforded you to settle any balance on your valid consumer account with us. 

A "chargeback" occurs when a customer disputes a credit card charge.  A fraudulent chargeback occurs when a customer attempts to dispute a charge for merchandise or services that they have actually purchased.  Attempting to dispute a valid credit card charge in connection with the payment of any purchase or service ordered from us is both fraudulent and illegal.  By making a purchase from Galerie Versailles, you agree that you will not attempt to evade, avoid or circumvent the following conditions of sale in any way. You also agree that you will not seek a refund, return or exchange under any conditions other than those specifically set forth in our Guarantees, nor will you dispute or otherwise seek a “chargeback” from the credit card company used to make a payment on your account with us.  Galerie Versailles LLC does not tolerate chargebacks or chargeback fraud, and we follow the procedures you have agreed to should it take place:

I/WE UNDERSTAND AND AGREE THAT I/WE ARE BOUND BY THE FOLLOWING TERMS AND CONDITIONS ONLY IF USING A CREDIT OR DEBIT CARD FOR PAYMENT OF ANY BALANCE DUE ON MY/OUR ACCOUNT WITH GALERIE VERSAILLES LLC

1.  If I/we attempt to dispute or deny any valid charge on my/our account with Galerie Versailles LLC, I/we will first contact Galerie Versailles LLC directly.  I/we understand most disputed charges occur as a result of a customer not recognizing or understanding a charge on their statement. I/we will then have ten (10) calendar days to reverse my/our dispute upon receipt of mail or e-mail from Galerie Versailles LLC.

2.  If I/we do not reverse the dispute or otherwise attempt to resolve the situation, we understand that Galerie Versailles LLC may, at its sole option, file a police report with my/our local law enforcement authorities and seek criminal charges against me/us.

3.  My/our account with Galerie Versailles LLC may be turned over to a collection agency, which will initiate collection activities against me/us and my/our account may be reported as delinquent to all of the major credit bureaus.  I/we understand, at the sole discretion  of Galerie Versailles LLC, my/our account may also be reported to merchant trade agencies which may result in a negative effect on my ability to make future credit card purchases with other retailers or service providers.

4.  If I still do not resolve the situation by either reversing the dispute or reimbursing Galerie Versailles LLC for the amount disputed plus bank fees, Galerie Versailles LLC may file a civil lawsuit against me/us for the amount disputed, for bank fees related to the chargeback, and for additional damages for any harm my/our chargeback caused to the merchant credit record of Galerie Versailles LLC, and for punitive damages as the courts do not take credit card fraud lightly.

5.  By opening an account with Galerie Versailles LLC, I/we also expressly instruct Galerie Versailles LLC to charge my/our credit card in an amount up to $1,500.00 to cover any restocking charges, shipping charges and/or liquidated damages as the agreed estimated damages sustained by Galerie Versailles LLC in its unsuccessful attempt to provide me/us with the products or services ordered on my account.  I/we also specifically waive any claim that said amount should not have been charged to my credit card; any right to dispute such charge to my/our credit card; and any and all defenses to such a claim.

6.  I/We also authorize Galerie Versailles LLC, at their sole discretion, to recharge any disputed balance due on my/our account notwithstanding any previous dispute I/we may have initiated with my/our credit card issuer.

This above provisions shall prevail over any credit card holder agreement that I/we have entered into with my credit card issuer or issuing bank.  I /we agree to pay any and all attorneys fees and costs incurred by Galerie Versailles LLC in the enforcement of any provision of this agreement.

I/we hereby understand and authorize the above as evidenced by my/our signature(s) below.

Signature: _______________________________ Date: _________________

Signature: _______________________________ Date: _________________


                                                                                                                HOME